Mike Gregory Dentures (“we”, “our”, “us”) is committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, contact us, book a consultation, or sign up to our newsletter.
Who We Are
For the purposes of data protection law, Mike Gregory Dentures is the data controller of your personal data. If you have any questions about this Privacy Policy or how your data is handled, you can contact us at: [email protected].
What Information We Collect
We may collect personal information that you provide directly to us when you fill in a contact form, sign up to the newsletter, or book a consultation. This information may include your name, email address, phone number, professional information such as whether you are a dentist, dental student or dental technician, and any information you choose to provide in messages, enquiries or consultation booking forms.
We may also automatically collect certain information when you use our website, such as your IP address, browser type, device type, pages visited and general website usage data. This information is collected through cookies and analytics tools to help us understand how visitors use the website and to improve the website and our services.
How We Use Your Information
We use your personal data to respond to enquiries, provide booked consultations, manage appointments, send newsletters and teaching content if you have subscribed, improve our website and services, and comply with legal and accounting obligations.
Under UK data protection law, we rely on different lawful bases for processing your data depending on the reason we are using it. When you sign up to the newsletter, we rely on your consent. When you book a consultation, we process your data as part of fulfilling a contract with you. When you contact us with an enquiry, we process your data under legitimate interest so that we can respond to you. We may also process data where necessary to comply with legal obligations.
Newsletter and Email Communications
If you sign up to our newsletter, we will use your name and email address to send you educational content, denture case studies, clinical tips, teaching updates and course information relevant to dentistry and dental education. You can unsubscribe from these emails at any time by clicking the unsubscribe link in any email or by contacting us directly at [email protected]. We do not sell, rent or share your personal data with third parties for marketing purposes.
Booking and Consultation Information
When you book a consultation, we collect your contact details and any information you choose to provide relating to your clinical questions or learning needs. This information is used solely for managing your booking, delivering the consultation, and communicating with you about your appointment.
Cookies
Our website may use cookies to ensure the website functions properly and to collect analytics information about how visitors use the site. Cookies help us improve the website and provide a better user experience. You can control cookies through your browser settings.
How We Store and Protect Your Data
We take reasonable technical and organisational measures to protect your personal data and keep it secure. We may store your data using secure third-party services such as website hosting providers, email newsletter providers, booking system providers and analytics providers. These providers only process your data on our behalf and are required to keep your information secure and confidential and to comply with data protection law.
We only keep personal data for as long as necessary for the purposes for which it was collected. Newsletter subscriber data is kept until you unsubscribe. Enquiry data may be kept for up to 24 months for administrative purposes. Booking and consultation records may be kept for up to 6 years for legal, tax and accounting purposes.
Your Rights
Under UK data protection law, you have the right to request access to the personal data we hold about you, the right to request correction of inaccurate data, the right to request deletion of your data, the right to request that we restrict processing of your data, the right to object to processing, and the right to withdraw consent at any time where we rely on consent.
If you wish to exercise any of these rights, please contact us at [email protected]. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled improperly. Their website is www.ico.org.uk.
Third-Party Services
We may use third-party services to help operate our website and services, including email newsletter providers, booking systems, website hosting providers and analytics providers. These providers process data on our behalf and are required to keep your data secure and confidential.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, and the most recent version will always be posted on this page.
